Privacy Policy

Last updated: this policy applies to all visitors to the Zukapo website.

Zukapo ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through this website, why we collect it, on what legal basis we process it, how long we keep it, who we share it with, and how you can exercise your rights. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).

1. Who We Are (Data Controller)

The data controller responsible for your personal data is:

2. What Personal Data We Collect and Why

This website contains a contact form. When you submit it, we collect only the information you choose to enter. Typically this is:

We use this information for the following purposes only:

Please do not include sensitive information, such as bank account numbers, card details or passwords, in the contact form. We will never ask you for these through this website.

3. Legal Basis for Processing

Under the UK GDPR we must have a lawful basis for processing your personal data. We rely on the following:

Purpose Lawful basis
Responding to your enquiry and taking steps you have requested Legitimate interests (Article 6(1)(f)) in answering people who contact us; or, where your request relates to a possible service, steps taken at your request before entering into a contract (Article 6(1)(b))
Keeping a record of correspondence Legitimate interests (Article 6(1)(f)) in maintaining accurate records and handling any later queries or disputes
Storing your cookie choice and, if you agree, advertising measurement Consent (Article 6(1)(a) and PECR regulation 6)

Where we rely on legitimate interests, we have considered whether those interests are overridden by your rights and freedoms and have concluded that they are not, given the limited and expected nature of the processing.

4. Cookies and Similar Technologies

This website sets one cookie only:

Cookie name Purpose Duration
cookie_pref Stores your cookie consent choice so that we do not ask you again on every visit 1 year

We do not use analytics tools on this website, and we do not set session or tracking cookies of our own.

Advertising measurement runs only if you have given consent, and only on the confirmation page shown after you submit the contact form. If you decline consent, no advertising measurement takes place. You can change your choice at any time by deleting the cookie_pref cookie in your browser settings, after which you will be asked again on your next visit.

5. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose for which it was collected:

6. Who We Share Your Data With

We do not sell your personal data. We share it only where necessary and only with:

If any of these providers process data outside the United Kingdom, we ensure an appropriate safeguard is in place, such as an adequacy regulation or the UK International Data Transfer Agreement or Addendum.

7. Your Rights

Under UK data protection law you have the following rights:

How to exercise your rights

Email us at [email protected], or write to Zukapo, 167 Dennistoun Road, Glasgow, G29 5TG. We may need to verify your identity before acting on a request. We will respond within one month of receiving it. This period may be extended by up to two further months for complex or numerous requests, in which case we will tell you why. We do not charge a fee unless a request is manifestly unfounded or excessive.

8. Making a Complaint

We would like the chance to resolve any concern first, so please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. No method of transmission over the internet is completely secure, but we limit access to your data to those who need it and review our safeguards regularly.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in law or in how we handle personal data. The current version will always be available on this page, and we encourage you to review it periodically.

11. Contact Us About Personal Data

For any question about this policy or about how we handle your personal data, please contact us: